![]() An Attempt to start is results in the error message above. Problem: Cannot easy the "Easy Connect" feature for to setup Remote Assistance as Easy Connect is Greyed out in my Windows 7 PC.Īnalysis: The Peer Name Resolution Service (PNRS) is not started. The Internet Connectivity Evaluation Tool does not seem to be available anymore from MSFT sitesīelieve the issue is solved I was able to establish the Remote Assistance from the W8 laptop to the W7 Desktop! Let me summarize the steps I took to make this thread useful for others (like me) experiencing the same problem:.Network discovery is enabled in Control Panel\All Control Panel Items\Network and Sharing Center\Advanced sharing settings (that’s UPnP – right?).The W7 desktop uses Windows Firewall, disabling it did not help.The W7 desktop has a single active network connection only.I’m able to set up RA to the W7 desktop using an invitation from the W8 laptop.I have another W7 laptop to which I can setup Remote Assistance from the W8 laptop using Easy Connect just fine.The W7 and W8 laptops are connected via WiFi.The W7 desktop is wired to the internet via an Edimax gigabit switch, a Dlink DIR-855 wireless router and a fiber modem in bridge mode.I (think I) have tried the obvious found with an internet search, but clearly wasn't able to perform the required magic :-) I would appreciate any instructions to get Easy Connect working on the W7 PC Option ' Easy Connect' is greyed out it cannot be selected. On the W7 desktop, when running msra.exe, the On the W8 notebook, I can initiate Remote Assistance with Easy Connect and it gives me the password. However, I would prefer to use 'EasyĬonnect', specifically for my family member. As a first step with both PC's on a local network. I'm trying to get Remote Assistance to work between a W7 ultimate desktop and a W8 notebook. ![]()
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